Virtual Learning Factory
Final Year Capstone project
Product Manager & CAD Designer
Overview
During my 12-month internship at Bombardier, I worked across both the Product and Design teams on three key initiatives. I contributed to the end-to-end lifecycle of these products—from research and early wireframes to shipping features and delivering high-fidelity UI for MVP launches.
During my 12-month internship at Bombardier, I worked across both the Product and Design teams on three key initiatives. I contributed to the end-to-end lifecycle of these products—from research and early wireframes to shipping features and delivering high-fidelity UI for MVP launches.
Tool & Framework
Sketch, Figma, UserTesting
Jira, Confluence
Tool & Framework
Sketch, Figma, UserTesting
Jira, Confluence
Problem Statement
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The Solution
This internship helped shape how I think about building scalable, user-first products. I learned how to lead design through ambiguity, align with engineering and product goals, and balance MVP scope with user impact. It also deepened my interest in product management as a career path.
- myMaintenance – A mobile app for aircraft maintenance teams
- myService – A customer support app launched on the App Store
- myBombardier (Partnership Portal) – A new internal platform to
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Process
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User & Market Research
Identifying problem
The challenge was to support Bombardier's shift to digital-first tooling for both internal operations and customer experience. The teams needed scalable, modern UX that aligned with the brand and delivered real utility to users in aviation and service contexts.
Users
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Market
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Key Findings
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User Persona
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Journey mapping
This internship helped shape how I think about building scalable, user-first products. I learned how to lead design through ambiguity, align with engineering and product goals, and balance MVP scope with user impact. It also deepened my interest in product management as a career path.
- myMaintenance – A mobile app for aircraft maintenance teams
- myService – A customer support app launched on the App Store
- myBombardier (Partnership Portal) – A new internal platform to manage third-party partnerships and ad campaigns
Design System
2. myBombardier
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1. Roadmap
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Prototypes
3. myBombardier
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- myMaintenance – A mobile app for aircraft maintenance teams
- myBombardier (Partnership )
Wireframes
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Low-fidelity
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Final Design
High-fidelity
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Outcomes
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Autem ipsum nam porro corporis rerum. Quis eos dolorem eos itaque inventore commodi labore
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Reflection
This internship helped shape how I think about building scalable, user-first products. I learned how to lead design through ambiguity, align with engineering and product goals, and balance MVP scope with user impact. It also deepened my interest in product management as a career path.
- myMaintenance – A mobile app for aircraft maintenance teams
- myService – A customer support app launched on the App Store
- myBombardier (Partnership Portal) – A new internal platform to manage third-party partnerships and ad campaigns
Next Steps
- myMaintenance – A mobile app for aircraft maintenance teams
- myService – A customer support app launched on the App Store
- myBombardier (Partnership Portal) – A new internal platform to manage third-party partnerships and ad campaigns